IMPORTANT LICENSING NOTE TO CYBERSECURITY CONSULTANTS:
The document software described below is licensed for use only by individual or business customers who are creating compliance documentation expressly for themselves as a principal or employee of their business or company. If you are an IT/cybersecurity professional/consultant looking for compliance documentation software that can be used on behalf of clients in a commercial situation, please review the information about our CyberConfirm Consultant PRO title, and its Terms and Conditions below.
TERMS & CONDITIONS
SOFTWARE COPYRIGHTS AND USAGE
This software and documents referred to herein and made available for sale are produced by CyberConfirm, a business division of The Standard Legal Network, LLC, an Ohio limited liability company (referred to as “CyberConfirm”). “You” or “Your” (or other similar references in these Terms & Conditions) means the purchaser and/or end-user of the software and documents produced by CyberConfirm
The software and documents are protected by international copyright and trademark laws. CyberConfirm retains all rights and interests in this intellectual property. CyberConfirm grants you a personal, non-commercial, non-transferable and non-exclusive right and license to use any document purchased (and fully paid for) by you from the CyberConfirm.com web site (the Web Site) or any other authorized source or location. However, you may not modify, copy, reproduce, republish, upload, post, transmit, sell, transfer, or distribute in any way any software or document(s) that you have purchased from CyberConfirm. You may not use the software of documents commercially for the benefit of any third-party clients or customers. You may download and use the purchased documents so long as that use is for non-commercial purposes only, and provided that you keep intact all copyright and other proprietary notices.
The documents and services offered for sale through the Web Site (or other websites) and/or through other authorized distributors are sold with the understanding that CyberConfirm is not engaged in rendering legal, business, technical or cybersecurity advice. No document offered for sale, nor any other information contained on the Web Site or in the software, is intended to constitute legal, cybersecurity or other professional advice, and you should not rely solely on the services and/or documents in this software, nor any other information contained on the Web Site, for making legal, technical, cybersecurity or business decisions. You should consult with a cybersecurity expert, attorney, or other appropriate professional for specific advice tailored to your situation.
By agreeing to these terms and conditions, you (your heirs, successors, assigns, agents and/or representatives of any kind) agree that you will hold CyberConfirm harmless from any and all claims or damages (whether foreseeable or not foreseeable) that may arise in any way from the use of the product or services so purchased, as well as any information on the Web Site. You also agree not to bring any legal action or claim, nor to assert any cause of action in any court, tribunal or administrative agency, against CyberConfirm, its affiliates, contractors, partners, joint venturers or representatives, as a result of the purchase or use of any product, service or information available or provided on the Web Site.
Further, CyberConfirm makes no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the Web Site (or any references contained in the Web Site) for any purpose. All such information, software, products, services and related graphics are provided “AS IS”; without warranty of any kind. CYBERCONFIRM HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT.
IN NO EVENT SHALL CYBERCONFIRM BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFIT, MONETARY DAMAGES, LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE PRODUCTS, SOFTWARE, INFORMATION AND/OR SERVICES OFFERED FOR SALE ON THE WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE OR THE SOFTWARE, PRODUCTS AND SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CYBERCONFIRM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE DAMAGES AVAILABLE TO YOU ARE LIMITED TO THE REFUND OF THE PURCHASE PRICE PAID FOR THE SAME.
If any part of these Terms & Conditions are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, these Terms & Conditions constitutes the entire agreement between you and CyberConfirm with respect to the Web Site and software and documents purchased and it supersedes any and all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and CyberConfirm with respect to the documents and software purchased by you.
A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
TERMS OF SERVICE
Because of the type and nature of the software products offered, CyberConfirm reserves the right to refuse to sell product or provide service to anyone, at its own discretion.
A purchase of documents and software from CyberConfirm provides an initial download that can be used per the terms outlined here for as long as the customer wishes, and access to the password-protected online forms server which is good for one year after the date of purchase.
DELIVERY OF PURCHASE
All consumer software purchases that are downloadable or designed for online use are typically made available to the customer immediately after a successful transaction (i.e. appropriate delivery address provided and payment made for the product). CyberConfirm will provide confirmation of each purchase and delivery of the software via a confirmation screen on the web site and a confirmation email sent to the email address provided during checkout. While the delivery process is set up for instant transmission of the software access links, CyberConfirm will not refund the purchase price of the software because of a delay in providing these access links, usernames and/or passwords. CyberConfirm is not responsible for any delays in transmission due to web service outages or email delivery delays.
The software offered by CyberConfirm is very simple to access and use. In all instances, instructions are provided covering the installation and access processes. Thus, all software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions.
Access links to the downloadable .zip file and/or the online forms server for any title are available for one (1) year after the date of purchase, upon request. Files downloaded and saved to a device may be used without time limit, but new downloads are no longer accessible one year after the date of purchase. A discount code is available to past customers by email to make a new or updated purchase.
Packaged product orders or orders containing printed pages or CDs are shipped via the United States Postal Service using standard service, unless otherwise specified.
PRICES, CHARGES, AND PAYMENTS
All prices are in U.S. Dollars. All credit card charges must be paid in U.S. dollars; mailed payments must be sent in the form of U.S. money order, international money order, or check. All international money orders must be drawn from U.S. funds. CyberConfirm reserves the right to change the prices of merchandise sold on this web site at any time.
GUARANTEE OF FORM FORMATTING, CONTENT AND USABILITY
If any CyberConfirm document or form provided through the software purchased by you is not accepted by or acceptable to the appropriate agency, governmental entity, etc. because:
1) Improper information is contained in or on the document or form, or required information is absent from such document or form; or
2) CyberConfirm has improperly or inappropriately formatted any such document or form;
then CyberConfirm will make any changes requested by the court, agency, governmental entity, etc., without charge to the customer within five (5) working days of notice of such issue with the document or form (and receipt of verification of the rejection of the document or form). If within such five (5) working day period, CyberConfirm does not provide a revised and corrected form or document to the customer, suitable for acceptance for filing by the appropriate court, agency, entity, etc., then a refund will be issued to the customer for the full purchase price of the software as paid by the customer. This refund will be the sole and exclusive remedy available to you.
Verification of denial or rejection of any CyberConfirm document form by any agency, governmental entity, etc. may be required by CyberConfirm, and you must provide such verification prior to the start of the five (5) working day period described above. CyberConfirm may, in its sole discretion, waive your requirement to provide verification of the denial or rejection of the document or form.
This guarantee is limited to issues or problems with the document or form purchased by you from CyberConfirm. This guarantee does NOT apply to or concern the rejection or denial of any filing resulting (either directly or indirectly) from information or data supplied by you (or any other source) on or in the document or form that is properly prepared. CyberConfirm is not and cannot be responsible for the information you provide on the document or form, and CyberConfirm’s guarantee shall not require CyberConfirm to make any adjustments, corrections, suggestions or submissions of any kind for or on your behalf as the same pertains to the document or form so prepared.
No other guarantees or warranties are issued by CyberConfirm with regard to the forms or documents provided or offered for sale on its web site. This guarantee automatically terminates and is of no force and effect should the customer in any way alter, modify, amend, add to, delete information in or in any other way revise any part or portion of any form or document prior to submitting the same for filing with any agency, governmental entity, etc. Further, this guarantee is effective for a period of ninety (90) days following the purchase and download of the form or document by the customer.
RETURNS AND REFUNDS POLICY
The forms software offered by CyberConfirm is very simple to open, access and use. In all instances, instructions are provided covering the access and download processes. All software is sold with the joint understanding that you possess a basic knowledge of computer systems and software functionality, and can follow simple download and program use instructions. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions.
Links to the software downloads purchased from CyberConfirm are provided immediately upon the completion of the financial transaction process. Links to the software are provided both on the Transaction Confirmation page that appears at the end of a successful payment transaction, and again in a separate Download Instructions email.
Because the products sold by CyberConfirm are software, and because this software is provided to you with unrestricted access immediately upon completion of the transaction, no returns can or will be accepted and no refunds will be granted under any circumstance. You understand and agree that all software/product purchases and/or downloads are considered final purchases for which absolutely no refunds will be given or provided, regardless of the nature of the request.
Further, you agree and acknowledges that you and any other user shall be solely responsible for and shall bear (and/or reimburse) CyberConfirm for any charge back fees issued to CyberConfirm by or from any credit card company, merchant service or other source of payment that is initiated at the request of the Purchaser. Stated another way, should you request a refund or charge back from any credit card company, merchant service or other source of payment on the purchase of CyberConfirm Software software/product and should said card company, merchant or other source thereafter impose any fee or amount to CyberConfirm Software at your request for or as a result, you shall reimburse CyberConfirm Software for the refund amount plus the said charge back fee or amount. By purchasing any software/product from CyberConfirm Software, you expressly authorize CyberConfirm Software to direct a payment/charge to made to Purchaser’s credit card account (the same being the credit card account used in the initial purchase of said software/product) in the amount of the said refund and charge back fee (or amount charged to CyberConfirm Software for such refund) plus a ten percent (10%) administrative fee.
While the online shopping systems are set up so as to only accept orders from USA residents and all deliveries are provided via software download, CyberConfirm is not responsible for any duties or value-added taxes that may be assessed by any local Customs office.
CyberConfirm PRO TERMS & CONDITIONS
The following is the Agreement between You and CyberConfirm regarding Your use of the software and documents available at www.CyberConfirm.com website (the “Web Site”) and the purchase of the CyberConfirm PRO Package and software.
You represent that you have been formally trained in the business of offering cybersecurity consultation or compliance documentation services to the public, and desire to enter into an agreement with CyberConfirm so as to be able to purchase and use certain CyberConfirm documents and software packages (“the Software”) and a license to use and employ the same when providing Your customers or clients with document preparation services.
In consideration of the mutual promises of the parties and the expected benefits arising to each under this Agreement, You and CyberConfirm enter into this Agreement as follows:
1. Grant of License.
(a) CyberConfirm grants to You a nonexclusive, nontransferable limited license to use the Software for the Permitted Use for the license term. This license is non-exclusive, meaning that CyberConfirm is free to issue similar licenses to other document preparation businesses, lawyers, Cybersecurity experts, firms, paralegal-based businesses and others as deemed appropriate by CyberConfirm.
(b) As a condition to the grant of this License, You agree to pay to CyberConfirm, in addition to the cost of the Software, a license fee of One 00/100 Dollar ($1.00), the receipt of the same being acknowledged by CyberConfirm as a portion of the purchase price of the Software.
2. Duration and Termination.
(a) Unless otherwise terminated as provided in this Agreement, this license shall become effective beginning on the date that the Software is purchased by You and shall continue in full force and effect for a one (1) year period of time, subject to termination as set forth herein. The license set forth in this Agreement will terminate immediately without notice from CyberConfirm if You materially breach this Agreement or take any action in derogation of CyberConfirm’s rights to the Software. CyberConfirm may terminate this Agreement should any the Software become, or in CyberConfirm’s reasonable opinion likely to become, the subject of a claim of intellectual property infringement or trade secret misappropriation. Upon termination, You will cease use of, and destroy or delete, the Software and confirm compliance in writing to CyberConfirm.
(b) The waiver of any default under this Agreement by CyberConfirm hereto shall not constitute a waiver of the right to terminate this Agreement for any subsequent or like default.
3. Permitted Use. You shall be permitted to use the Software for the following purposes only: To provide document preparation services to Your customers or clients; You may use the Software internally for personal, individual use; You may use the Software internally for Your own commercial purposes.
(a) The Software provided to You under this Agreement is licensed, not sold, to You by CyberConfirm, and CyberConfirm reserves all rights not expressly herein granted.
(b) You may make a single archival copy of the Software, but otherwise may not copy, modify, or distribute the Software to any third party or source.
(c) You may not sell, rent, lease, lend or encumber the Software to any third party or source.
(d) You may not decompile, or reverse engineer the Software.
(e) The terms and conditions of this Agreement will apply to any the Software updates, provided to You at CyberConfirm’s discretion, that replace and/or supplement the original the Software, unless such update contains a separate license.
(f) The Software is proprietary, confidential and copyrighted.
(g) No right, title or interest in or to any trademark, service mark, logo or trade name of CyberConfirm or its licensors is granted under this Agreement.
You agree that for any unauthorized use of the Software, or engaging in any conduct or transaction that is restricted hereunder, it would be impossible or inadequate to measure and calculate CyberConfirm’s damages. Accordingly, You agree that if You engage in any conduct or transaction that is restricted or prohibited hereunder, or use the Software in a manner not authorized hereunder, thereby breaching this Agreement, there will be available to CyberConfirm, in addition to any other right or remedy available, the right to obtain an injunction from a court of competent jurisdiction restraining such breach or threatened breach. Further, You further agree that no bond or other security shall be required in obtaining such equitable relief and You hereby consent to the issuance of such injunction and to the ordering of specific performance.
In addition to such other remedies, including the injunctive relief described above, as CyberConfirm may be entitled in the event You shall violate any legally enforceable provision of this agreement, You shall pay as and for liquidated damages to CyberConfirm an amount equal to Ten Thousand and 00/100 Dollars ($10,000.00) for each unauthorized use of the Software, or for any event or act that is restricted hereunder. Further, You agree that should You be in violation of any of the terms of this Agreement and CyberConfirm institutes or initiates any proceedings to enforce the terms of this Agreement, You shall pay and/or reimburse CyberConfirm for all costs, fees and expenses associated with such enforcement, including any attorney fees incurred by CyberConfirm as a result thereof.
5. Limited Warranty. The Software is provided “AS IS.” Your exclusive remedy and CyberConfirm’s entire liability under this limited warranty will be, at CyberConfirm’s option, to replace the Software or refund the purchase price and fee paid for the Software. Some states do not allow limitations on certain implied warranties, so the above may not apply to You. This limited warranty gives You specific legal rights. You may have others, which vary from state to state.
6. Disclaimer of Warranty. UNLESS SPECIFIED IN THIS AGREEMENT, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
7. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL CYBERCONFIRM BE LIABLE FOR ANY LOST REVENUE, PROFIT OR DATA, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATE D TO THE USE OF OR INABILITY TO USE SOFTWARE, EVEN IF CYBERCONFIRM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will CyberConfirm’s liability to You, whether in contract, tort (including negligence), or otherwise, exceed the amount paid by You for the Software under this Agreement. The foregoing limitations will apply even if the above stated warranty fails of its essential purpose. Some states do not allow the exclusion of incidental or consequential damages, so some of the terms above may not be applicable to You.
8. Your Use of the Software. You acknowledge that following the receipt of the Software from CyberConfirm, the services that will be provided by You to Your clients or customers shall be Your own product and/or service, the same to be provided and produced solely by You. You acknowledge that CyberConfirm has merely sold You a license to use CyberConfirm’s fillable legal Software and that You alone are responsible for products and services offered by You to Your customers and clients. CyberConfirm makes no claim to the accuracy, authenticity, validity, legality, enforceability or any other aspect of the products or services produced, offered or sold by You to Your customers or clients. Further, You acknowledge that CyberConfirm has not, in any way, participated in the production of any of the substantive contents of any product and/or service offered by You to Your customers or clients, nor has CyberConfirm provided any direction, guidance or advice (nor has the same been sought) as it pertains to any service offered by You. CyberConfirm does not and cannot be responsible for any representation or promise made by You to any of Your customers or clients, as CyberConfirm is in no way associated with such customers or clients, except for the purpose of providing You with the license granted herein. This license is purchased by You with the understanding and knowledge that CyberConfirm is not engaged in rendering legal or Cybersecurity advice.
In no event shall CyberConfirm be liable to You for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, monetary damages of loss of profits, arising out of or in any way connected with the license granted hereunder, nor in any product or service offered or sold by You to any third party, or otherwise arising out of the license issued hereunder, whether based on contract, tort, negligence, strict liability or otherwise.
With regard to any of Your products and/or services sold or provided to any of Your customers or clients which utilize the Software (either directly or indirectly), You agree to indemnify, defend, and save CyberConfirm, its successors and assigns, its members, employees, representatives and agents, harmless from all loss, liability, claims, demands, judgments, damages, costs, and expenses, including attorney fees, resulting from any claim, suit, or action arising from the products and/or services provided by You to any of Your customers or clients (or any person making any claim, demand or judgment by or through such customer or client).
With regard to any of Your products and/or services sold to any customer, You also specifically agree to indemnify defend, and save CyberConfirm, its successors and assigns, its members, employees, representatives and agents, harmless from all loss, liability, claims, demands, judgments, damages, costs, demands for refunds or reimbursement, and expenses, including attorney fees, resulting from any claim by any of Your customer or client that the product and/or service purchased by any such customer or client is not appropriate for the intended use of such customer or client or is otherwise unacceptable.
9. Termination. Either party shall have the right to immediately terminate this Agreement upon written notice to the other in the event that either party makes any assignment for the benefit of creditors or files a petition in bankruptcy or is adjudged bankrupt or becomes insolvent or is placed in the hands of a receiver or if the equivalent of any of the proceedings or acts referred to in this clause, though known and/or designated by some other name or term shall occur.
10. Relationship Created. Your relationship to CyberConfirm under this Agreement is that of a licensee only. You are not to be considered at any time a joint venturer, partner, or employee of CyberConfirm in any dealings, transactions, or activities arising from this contract. You have no authority to bind CyberConfirm by any promise, representation, or statement unless CyberConfirm gives its specific written authorization to do so with respect to a particular act or transaction. For tax purposes, You shall not be treated as an employee.
11. No Refunds for Purchase of Software and/or License. You specifically agree and understand that because the Software sold by CyberConfirm is provided to You with unrestricted access immediately upon completion of the transaction, that no returns can or will be accepted and no refunds will be granted under any circumstance.
Again, You agree and acknowledge that the purchase of the license and the Software from CyberConfirm is considered a final purchase for which absolutely no refunds will be given or provided, regardless of the nature of the request.
Further, You agree and acknowledge that You shall be solely responsible for and shall bear (and/or reimburse) CyberConfirm for any charge back fees issued to CyberConfirm by or from any credit card company, merchant service or other source of payment that is initiated at the request of You. Stated another way, should You request a refund or charge back from any credit card company, merchant service or other source of payment on the purchase of CyberConfirm Software, and should said card company, merchant or other source thereafter impose any fee or amount to CyberConfirm at Your request or as a result of the purchase of the Software, You shall reimburse CyberConfirm for the refund amount plus the said charge back fee or amount. By purchasing any Software or License product from CyberConfirm, You expressly authorize CyberConfirm to direct a payment/charge to made to Your credit card account (the same being the credit card account used in the initial purchase of said Software) in the amount of the said refund and charge back fee (or amount charged to CyberConfirm the Software for such refund) plus a ten percent (10%) administrative fee.
12. Other Provisions.
(a). All notices that either party is required or may desire to serve upon any other party shall be in writing and addressed to the appropriate party. Any such notice may be served personally or by certified mail (postage prepaid), internationally commercially recognized overnight delivery service (such as Federal Express), courier or other written communication. Notice shall be deemed served upon personal delivery or upon the second business day after the date sent. Either party may change the address to which notices are to be delivered by written notice to the other party served as provided in this section.
(b). This Agreement constitutes the entire understanding and agreement between You and CyberConfirm with respect to the license contemplated and supersedes any and all prior or contemporaneous oral or written representation, understanding, agreement or communication between You and CyberConfirm concerning the subject matter hereof. Neither party is relying upon any warranties, representations, assurances or inducements not expressly set forth.
(c). All amendments or modifications of this Agreement shall be in writing and executed by CyberConfirm exclusively. It is expressly understood and agreed that no usage of trade or other regular practice or method of dealing between the parties hereto shall be used to modify, interpret, supplement or alter in any manner the express terms of this Agreement or any part hereof.
(d). No waiver of any provision of this Agreement or any rights or obligations of either party hereunder shall be effective, except pursuant to a written instrument signed by the party waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing.
(e). In the event that any provision of this Agreement should be found by a court of competent jurisdiction to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
(f). You shall not be permitted to transfer or assign any right or obligation arising under this Agreement without the written consent of CyberConfirm.
(g). This Agreement will be governed by the laws of the State of Ohio without reference to conflict of law principles. All disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction and venue of the state courts sitting in Cuyahoga County, Ohio and the federal courts in the Northern District of Ohio, and each party irrevocably consents to such exclusive jurisdiction and venue and waives any objection thereto.
By downloading or utilizing the Software in any way, You acknowledge that You have read the terms and conditions of this Agreement and expressly agree to be bound by the same.
Who we are
Our company name is CyberConfirm™. Our website address is: https://cyberconfirm.com.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
– Order information like what was purchased, when it was purchased and where it should be sent, and
– Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What personal data we collect and why we collect it
While you visit our site, we’ll track:
– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
– Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When visitors leave comments or reviews on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection.
Visitor comments are checked through an automated spam detection service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Checkout and Cart
We collect information about you during the checkout process on our store.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings
– Send you marketing messages, if you choose to receive them
– Send you an email a few weeks after purchase asking for a review of our services and products.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store product comments or reviews, if you choose to leave them.
Payment Processing Information
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.